Senior Office Administration and Human Resources Officer

Permanent employee, Full-time · Mexico

Application Closing Date

17th March, 2026

Context of Role

The Senior Office Administration and Human Resources Officer is responsible for supporting and contributing to the implementation of the Secretariat's people and human resources-related processes and systems within the Region and with respect to national legislation. Likewise, support compliance with the safeguarding processes, reporting and monitoring requirements of this role. This role works closely with the global People, Organisation and Culture team.

Role Purpose

Execute and perform Human Resources and office administration support and services to support the Regional Office to operate effectively, efficiently, and in accordance with IPPF's local policies, procedures, and jurisdictional requirements.

Deliverables

Office Management:

Perform periodic maintenance on organised records and filing systems, including digital and physical folders, HRIS platforms, manuals, and documents, to ensure that all administrative procedures are well documented and accessible to all who need them.
Support all regional office staff to understand and know the internal protocols, guiding them in administrative processes, to contribute to compliance with the regional office standards.
Inspect that all personnel have the necessary materials and tools to help the team perform their work effectively.
Inspect the proper functioning of the cleaning service provider to maintain the operating standards of the regional office (2 offices).
Coordinate and deliver technological equipment and materials with the IT area to ensure that everyone in the office has access to equipment and work tools.
Execute the management of documentation and registrations relating to host country status (e.g, immunities with Government Ministries, Foreign Missions and Agencies) to maintain the right and accurate information.

Human Resources:

Coordinate recruitment and selection processes (vacancy posting, communication with candidates, receipt and screening of resumes, coordination of interviews, preparation and sending of offer letters, background checks, among others), in line with IPPF's recruitment and selection processes, to maintain the required staffing according to the challenges of the office.
Perform the preparation of contracts and the digital configuration of new employees to comply with the incorporation/induction processes and with the internal needs of management and administration of personnel information.
Execute the processes of induction of new employees and offboarding of employees to maintain compliance with the established processes and protocols.
Organise and monitor the set-up and completion of mandatory documentation and training by staff and advise senior management on actions required.
Provide support to the people partner with reviewing, updating, and implementing HR handbooks, policies, and procedures for the ACRO office to ensure legal compliance and alignment with IPPF’s values.
Provide support in the implementation of HR projects in the Regional Office, to support the achievement of the POC strategic plan.

Mobility:

Execute mobility tasks (e.g., tax configuration, consular requirements, among others) and support expatriate personnel in the mobility of themselves and their dependents, to achieve compliance with current labour legislation.

Finances:

Execute support tasks as a liaison with the Finance team, to ensure that the information available and purchases are in HRIS, NetSuite, and other platforms is correct.
Execute the monthly payroll for ACRO, ensuring accurate, authorised and timely processing.
Communicate payroll updates and changes to relevant stakeholders, ensuring alignment across HR, Finance, and external partners.

Safeguarding, DEI & Organisational Values

Uphold IPPF’s safeguarding standards and ensure all HR processes reflect a commitment to safety and dignity.
Support Anti-Racism and Diversity, Equity, and Inclusion (DEI) initiatives, contributing to a respectful and inclusive work environment.
Ensure HR practices align with IPPF’s feminist principles, Secretariat values and global mission.
Provide general support to the Regional Office.

Essential Skills

Preferred Education in Business Administration, specialised in Human Resources or Occupational Psychology.
Minimum 3 years of experience in similar roles.
Solid understanding of Mexican employment law.
Experience of advising and working across geographies and different legal jurisdictions internationally, particularly on recruitment & ER matters.
Experience managing and maintaining HR Information Systems (HRIS) and payroll records with a high level of accuracy.
Strong organisational and time management skills, with demonstrated ability to work in a fast-paced, people-focused environment, managing multiple priorities and deadlines.
Experience coordinating onboarding and offboarding processes, ensuring compliance and positive employee experience.
Native level in Spanish.
English (oral and written) on a conversational level (B1 or B2).
Experience working in diverse, multicultural, multilingual, and intergenerational environments, and engaging effectively with diverse, multicultural, and multilingual teams.
Experience assessing and solving problems, posing challenges constructively, providing strategic advice, and presenting recommendations aimed at generating positive progress.
High attention to detail and accuracy in data entry, documentation, and reporting.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint), supporting HR documentation, analysis, and presentations.
Ability to manage confidential information with discretion and professionalism.

Desirable Skills

Knowledge of HR practices within the international development or charity sector.
Experience working with outsourced payroll providers and coordinating payroll across multiple locations.
Good HR research and analytical skills to support policy development and benchmarking.
Familiarity with Personio and NetSuite systems.
Experience working in NGOs.

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About us

IPPF is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees, volunteers, contractors and partners to share this commitment. Anyone employed with IPPF agrees to sign and adhere to IPPF’s Code of Conduct and Safeguarding (Children and Vulnerable Adults) Policy.

IPPF is a global movement delivering sexual and reproductive health services and rights. We are a diverse, feminist, and values-driven workplace - multi-national, multi-cultural, multi-racial, multi-lingual, and intergenerational.

We are an equal opportunities employer and appoint on merit through open competition. We actively encourage applications from people with lived experience and from the communities we serve, especially those from marginalised groups.

WHY JOIN IPPF?

IPPF offers meaningful work, an inspiring environment, professional growth, and the chance to make a lasting impact on the lives of individuals and communities around the world. Working for IPPF offers a compelling value proposition:
Mission-Driven Organization: IPPF is a globally recognized leader. By joining IPPF, you become part of a mission-driven organization dedicated to empowering individuals and communities, advancing gender equality, and improving access to comprehensive healthcare services.
Bringing Positive Change: IPPF brings positive change to the lives of millions of people worldwide. Reducing maternal mortality, preventing unintended pregnancies, combating gender-based violence, promoting comprehensive sexuality education, and advocating for the realization of sexual and reproductive health, rights and justice for all, and especially marginalized people.
Global Reach and Influence: IPPF works across all continents, providing a unique opportunity to work on a global scale to shape change and implement innovative approaches to combat racism.
Commitment to Diversity and Inclusion: IPPF is committed to diversity, equity, and inclusion in all aspects of its work. You will play a crucial role in building an inclusive and equitable organization that respects and values individuals’ backgrounds, experiences, and identities.

YOUR ETHOS

Demonstrate an understanding of and commitment to safeguarding in a local and international context.
Demonstrates ability and willingness to work in a diverse, multicultural, multilingual and intergenerational environment that is anti-racist and respectful of others.
An intersectional (pro) feminist passionate about sexual reproductive health care rights + justice, including safe abortion.
Supportive of people’s rights regardless of sexuality or gender identity/expression and supportive of workers’ rights and access to health care in sex work.

Apply for this job

Thank you for your interest in joining IPPF. Your application helps us understand your motivation, experience, and skills. You may apply in English, Arabic, French, or Spanish. Required languages are listed in the job description.

Please complete all sections of the form carefully. You are required to attach your CV/resumé (maximum two pages) to provide additional background on your experience or achievements.

IPPF is committed to safe recruitment and a positive workplace culture. We promote dignity, respect, and safety for all, and do not tolerate any form of bullying, harassment, discrimination, or abuse of power.

All appointments are subject to relevant safeguarding and background checks. We recognise that some applicants may have past convictions linked to activism or identity, and we do not see this as a barrier to employment.

Your personal data will be handled confidentially and in line with GDPR. If you are shortlisted, we’ll contact you with details about the next steps in the recruitment process.